Ticket System Upgrades

By Ross Madden
Published on January 22, 2014 2:56 pm MT
Updated on January 30, 2014 11:42 am MT
Posted in Maintenance & Alerts

WHEN: 01/30/2014 at 10:00am to ~11:30am

WHAT: We will be upgrading the OSTicket software to the latest stable release.  There are many new enhancements we would like to take advantage of.  For more information, check out the following: http://osticket.com/releases

IMPACT: The CNSIT South IT ticket system located at http://cnsit.natsci.colostate.edu will be offline during the upgrades.  For immediate assistance, please contact local IT support directly via telephone, email, or in person.

STATUS: Complete – Actual outage from 10:00am to 10:40am.


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