Ticket System Upgrades 2015

By Ross Madden
Published on February 2, 2015 9:59 am MT
Updated on February 12, 2015 11:09 am MT
Posted in Maintenance & Alerts

WHEN: 02/12/2015 at 10:00am to ~11:30am

WHAT: We will be upgrading the OSTicket software to the latest stable release.  There are many new enhancements we would like to take advantage of.  For more information, check out the following: http://osticket.com/releases

IMPACT: The CNSIT South IT ticket system located at http://cnsit.natsci.colostate.edu will be offline during the upgrades.  For immediate assistance, please contact local IT support directly via telephone, email, or in person.

STATUS: Completed – Actual downtime was from 10:00am to 10:15am.  Service announced available after internal testing at 10:55am.

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