Category Archive: Knowledge Base

By Ross Madden
May 14, 2018 10:49 am MT
Posted in General CNSIT, Internet & Networking, Knowledge Base, The Cloud, Tips and Tricks, Windows

In days past, one of the major drawbacks to using the OneDrive sync client on your local computer, was that your local storage was often far less than your OneDrive quota of 5TB.  The sync client required that you download any files to your local computer in order to even see them!  Of course, this […]

By Aaron Vanasse
May 9, 2018 3:48 pm MT
Posted in General CNSIT, Knowledge Base

Everyone knows the first thing a computer technician will ask you, when you approach them with an issue is, “Did you turn it off and on again?” As annoying as it maybe, there are several reasons why they are asking. #1 This flushes the computer’s random access memory, or RAM for short. RAM does a […]

By Ross Madden
April 10, 2018 11:25 am MT
Posted in General CNSIT, Internet & Networking, Knowledge Base

The Directory login can be found at Here you will be able to login and edit your personal information.  On this site, you can update your picture, title, website, google scholar profile, add your CV, education, a brief bio (please avoid adding images, the new format and site is not compatible for this-text only), […]

By Ross Madden
April 9, 2018 9:43 am MT
Posted in Apple, General CNSIT, Knowledge Base, Security News, Tips and Tricks, Windows

Beginning April 25th, 2018 the Pulse Secure VPN client we know and love will start utilizing DUO two factor authentication.  This applies you to if you use the Pulse Secure desktop or mobile app to access on campus resources while you are at home or traveling (in short, if you are off campus).  While this […]

By Aaron Vanasse
March 29, 2018 3:10 pm MT
Posted in General CNSIT, Knowledge Base, Tips and Tricks, Windows

The hidden files and folders setting is both a blessing and a curse. Microsoft has attempted to keep us from making some rather consequential mistakes. The majority of hidden files and folders on your PC are windows systems files and application files that need 99.9999% zero human intervention. In other words, if it most likely […]

By Ross Madden
February 8, 2018 10:47 am MT
Posted in Apple, General CNSIT, Internet & Networking, Knowledge Base, Tips and Tricks, Windows

As of February 2018, the Department of Chemistry has funded a CSU site license for several MestreNova plugins.  The following functionality is covered by this site license: NMR qNMR IUPAC Name Reaction Monitoring Installing MestreNova To install MestreNova, simply download and install from this URL: Installing License Files Once you have installed the current […]

By Aaron Vanasse
January 29, 2018 5:15 pm MT
Posted in General CNSIT, Knowledge Base, Tips and Tricks, Windows

Occasionally when working with in Windows, you may experience a situation where a program or application prompts to make a change or allow a change to “hidden files and/or folders”. The reason we have hidden files and folders is to prevent accidental corruption or deletion of critical files. Most of these files will never have […]

By Ross Madden
January 12, 2018 9:49 am MT
Posted in General CNSIT, Knowledge Base, Windows

With most fresh user profiles created on a Windows 10 machine, Microsoft Edge (the new Windows 10 web browser) appears to want to take over as your default PDF viewer.  While this may be fine in some environments, CNS affiliates working on CSU/Departmentally owned computers have the advantage of an Adobe Acrobat Pro site license, […]

By Ross Madden
November 1, 2017 11:53 am MT
Posted in E-mail, General CNSIT, The Cloud, Tips and Tricks

On occasion, CNSIT receives questions regarding the possibility of a message being caught by an incoming e-mail filter.  The symptom for the end user is usually that a message they have expected hasn’t been delivered.  Typically, there are 3 options for the message’s absence. Junk Folder on the Client The first place to check is […]

By Ross Madden
September 9, 2017 12:03 pm MT
Posted in Apple, General CNSIT, General Computing

Backing up your Macintosh computer through Time Machine is super simple.  Apple has a great write-up on the topic which only requires an inexpensive external hard drive which can be purchased from any local or online computer hardware retailer.  Enjoy!

Back to top of page