Category Archive: E-mail

By Ross Madden
September 3, 2019 9:43 am MT
Posted in Apple, E-mail, General CNSIT, Knowledge Base

Every so often we are contacted with a MacOS Outlook client that his having trouble searching. The symptoms typically resemble something like “No Results” found or a severely limited set of results returned, such as only the past week’s worth of e-mail. Outlook on MacOS utilizes the built-in Spotlight indexing system for its search, and […]

By Ross Madden
September 3, 2019 8:33 am MT
Posted in E-mail, General CNSIT, Knowledge Base

One common request CNSIT sees is for a custom e-mail address to be used for a conference, special group, or any other reason where a personal e-mail address might not be the best solution in the future. CSU provides functionality for a couple of different solutions; one of which will hopefully work for your purposes. […]

By Aaron Vanasse
April 2, 2019 2:17 pm MT
Posted in E-mail, General CNSIT, Knowledge Base, Tips and Tricks

Sometimes it will be necessary to share an email folder or sub-folder with someone. This walk through is broken into 2 steps. Step 1 is setting up the sharing permissions and Step 2 is connecting your shared mail box folders with another user’s Outlook client. Step 1 – Set up Permissions On the Outlook client […]

By Ross Madden
November 1, 2017 11:53 am MT
Posted in E-mail, General CNSIT, The Cloud, Tips and Tricks

On occasion, CNSIT receives questions regarding the possibility of a message being caught by an incoming e-mail filter.  The symptom for the end user is usually that a message they have expected hasn’t been delivered.  Typically, there are 3 options for the message’s absence. Junk Folder on the Client The first place to check is […]

By CNS IT
July 23, 2012 3:56 pm MT
Posted in E-mail, General CNSIT, Knowledge Base, Tips and Tricks

Backing up your outlook inbox, local folders and sent folder to a .pst file on a regular basis can serve you well if your computer ever crashes. Making these backups a weekly or monthly routine is a good idea. To backup your Outlook 2010 email, please follow these instructions: 1. Bring up Outlook 2010 2. […]

By CNS IT
July 13, 2012 4:35 pm MT
Posted in E-mail, General CNSIT, Knowledge Base, Tips and Tricks

Having problems with your outlook auto-caching email addresses? It is nice to be able to type in the first few letters of an email address and have outlook give you recent cached email addresses to choose from. This is a real time saver! If suddenly your auto cache is no longer working chances are your […]

By Ross Madden
April 26, 2012 9:00 am MT
Posted in E-mail, General CNSIT, Knowledge Base

ACNS is planning a server upgrade/switch for Lamar this summer.  While they are making that switch, they are also going to tighten it down a bit more in the security department by requiring users connect via the Secure IMAP protocol.  Basically this means that IMAP clients will need to use an SSL connection to port […]

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