Category Archive: Knowledge Base

By Ross Madden
May 14, 2018 10:49 am MT
Posted in General CNSIT, Internet & Networking, Knowledge Base, The Cloud, Tips and Tricks, Windows

In days past, one of the major drawbacks to using the OneDrive sync client on your local computer, was that your local storage was often far less than your OneDrive quota of 5TB.  The sync client required that you download any files to your local computer in order to even see them!  Of course, this […]

By Aaron Vanasse
May 9, 2018 3:48 pm MT
Posted in General CNSIT, Knowledge Base

Everyone knows the first thing a computer technician will ask you, when you approach them with an issue is, “Did you turn it off and on again?” As annoying as it maybe, there are several reasons why they are asking. #1 This flushes the computer’s random access memory, or RAM for short. RAM does a […]

By Ross Madden
April 10, 2018 11:25 am MT
Posted in General CNSIT, Internet & Networking, Knowledge Base

As you all have noticed, new themes are being applied to the CNS College and Departments! For example, http://www.chem.colostate.edu As you navigate through the website, there are a few areas that we wanted to make you aware of. The Directory login can now be found at the bottom footer of the new website. Here you […]

By Ross Madden
April 9, 2018 9:43 am MT
Posted in Apple, General CNSIT, Knowledge Base, Security News, Tips and Tricks, Windows

Beginning April 25th, 2018 the Pulse Secure VPN client we know and love will start utilizing DUO two factor authentication.  This applies you to if you use the Pulse Secure desktop or mobile app to access on campus resources while you are at home or traveling (in short, if you are off campus).  While this […]

By Ross Madden
February 8, 2018 10:47 am MT
Posted in Apple, General CNSIT, Internet & Networking, Knowledge Base, Tips and Tricks, Windows

As of February 2018, the Department of Chemistry has funded a CSU site license for several MestreNova plugins.  The following functionality is covered by this site license: NMR qNMR IUPAC Name Reaction Monitoring Installing MestreNova To install MestreNova, simply download and install from this URL: http://mestrelab.com/download/mnova Installing License Files Once you have installed the current […]

By Ross Madden
January 12, 2018 9:49 am MT
Posted in General CNSIT, Knowledge Base, Windows

With most fresh user profiles created on a Windows 10 machine, Microsoft Edge (the new Windows 10 web browser) appears to want to take over as your default PDF viewer.  While this may be fine in some environments, CNS affiliates working on CSU/Departmentally owned computers have the advantage of an Adobe Acrobat Pro site license, […]

By Ross Madden
November 1, 2017 11:53 am MT
Posted in E-mail, General CNSIT, The Cloud, Tips and Tricks

On occasion, CNSIT receives questions regarding the possibility of a message being caught by an incoming e-mail filter.  The symptom for the end user is usually that a message they have expected hasn’t been delivered.  Typically, there are 3 options for the message’s absence. Junk Folder on the Client The first place to check is […]

By Ross Madden
September 9, 2017 12:03 pm MT
Posted in Apple, General CNSIT, General Computing

Backing up your Macintosh computer through Time Machine is super simple.  Apple has a great write-up on the topic which only requires an inexpensive external hard drive which can be purchased from any local or online computer hardware retailer.  Enjoy! https://support.apple.com/en-us/ht201250

By Ross Madden
September 9, 2017 11:54 am MT
Posted in General CNSIT, General Computing, Windows

I came across this very nice article about backup up a Windows 10 machine.  This can be accomplished with an inexpensive external hard drive from any local or online computer hardware retailer.  Enjoy! https://www.windowscentral.com/how-make-full-backup-windows-10

By Ross Madden
August 8, 2017 3:18 pm MT
Posted in General CNSIT, General Computing, Internet & Networking

I would like to use this post to maintain some important information regarding IT and the impending move to the new Building! Card Readers Card readers are currently being worked on by facilities.  Some work, some do not.  We will keep the department updated, and alert everyone via the departmental e-mail list once these are […]

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