Ticket System Upgrades 2016

Updated: June 1st, 2016

Author: Ross Madden

Categories: Maintenance & Alerts

WHEN: 01/07/2016 at 10:00am to ~11:30am

WHAT: We will be upgrading the OSTicket software to the latest stable release.  There are many new enhancements we would like to take advantage of.  For more information, check out the following: http://osticket.com/releases

IMPACT: The CNSIT South IT ticket system located at http://cnsit.natsci.colostate.edu will be offline during the upgrades.  For immediate assistance, please contact local IT support directly via telephone, email, or in person.

STATUS: Completed