Windows 7 SP1 Update Slowness Fix

Tuesday, May 2nd, 2017, 11:07 am MT - posted by Ross Madden

Posted in: Knowledge Base, Tips and Tricks, Windows

We have noticed a bug in the update process for Windows 7 SP1 machines.  The pattern we see is when a machine hasn’t run updates since before October 2016, and when a current update is started, we sit on the “Checking for Updates” step for what could be hours and hours.  One solution is to […]

CNSIT Spring 2017 Survey Results

Monday, April 17th, 2017, 10:47 am MT - posted by Ross Madden

Posted in: General CNSIT

First off, a sincere thank you to everyone that completed the CNSIT Spring 2017 survey!  We received a total of 100 responses.  One of the main purposes of a survey like this is to make sure we are still in line with the needs of our customers.  IT often operates on a notion of “No […]

CNSIT Spring 2017 Survey – Closed

Tuesday, March 28th, 2017, 3:56 pm MT - posted by Ross Madden

Posted in: General CNSIT

CNSIT would like to solicit feedback on how things are going in terms of IT.  The Department of Psychology gracious enough to allow us to use their Qualitrics server for this purpose. The CNSIT Spring 2017 survey is now closed.  Thank you very much to all who participated! Click here to view the results!  

Hard drive full? This may help!

Tuesday, January 24th, 2017, 2:30 pm MT - posted by Ross Madden

Posted in: Apple, General CNSIT, General Computing, Knowledge Base, Tips and Tricks, Windows

Is your hard drive in the red and you have no idea where all that space is being consumed?  We often use the following free programs to interpret this mysterious phenomenon.  These utilize a type of graph called a Treemap, which attempts to visualize the files in blocks.  The larger the block, the more space […]

Reasons why CNSIT Tickets are better than E-mail

Wednesday, September 14th, 2016, 10:54 am MT - posted by Ross Madden

Posted in: General CNSIT, Knowledge Base

In an effort to improve the CNSIT support experience, I have put together the following reasons for using our CNSIT ticket system instead of a direct email.  So, read through this article, and be sure to submit a CNSIT ticket when you next need support!  It is way faster, and more convenient for both CNSIT […]

CNSIT South Graduate Student Orientation

Monday, August 15th, 2016, 1:24 pm MT - posted by CNS IT

Posted in: General CNSIT, Internet & Networking, Knowledge Base, Pangea, Tips and Tricks

Your CSU eID Account Your CSU eName (aka, eID) is your University wide username.  This, in combination with your CSU password, is what you will use to gain access to almost all resources you have access to. Your E-mail Account (O365) Your CSU inbox is where mail sent to your CSU e-mail address is delivered.  […] is Back!

Friday, July 29th, 2016, 2:41 pm MT - posted by Ross Madden

Posted in: General CNSIT

I have just learned, from Scott Baily, directory of ACNS, that the online online education company that offers thousands of video courses in software, creative, and business skills is once again available.  This time, it is available either through the Poudre Valley Library system! Here is Scott’s message with the details, enjoy! Years ago the […]

Misleading Mac Error: “Pangea is damaged and can’t be opened.”

Wednesday, May 18th, 2016, 3:51 pm MT - posted by Ross Madden

Posted in: Apple, Pangea

UPDATE for Max OS X 10.12 “Sierra” Apple has removed the “Anywhere” option from the security options described below.  So, we need to open up the Terminal App (this is found in the Applications->Utilities folder) in order to re-enable this.  Once the Terminal App is opened, run the following command:  You will need to put […]

Prevent Windows From Automatically Updating to Windows 10

Monday, April 11th, 2016, 6:10 pm MT - posted by Ross Madden

Posted in: Tips and Tricks, Windows

With Microsoft becoming increasingly more aggressive with the Windows 10 update notifications, I thought it was a good time to create an article with some tips on how to prevent an accidental upgrade. First, the easy way (and recommended way).  Download the following standalone app called the GWX Control Panel here: (  Download it, run […]

Mac: How to get Pangea to show up on my desktop

Thursday, March 31st, 2016, 9:26 am MT - posted by Ross Madden

Posted in: Apple, Pangea

There is a default Finder setting on all new Macintosh computers, that prevent networked servers from showing up as icons on the desktop.  Since Pangea is a networked server, we often receive help requests asking why Pangea isn’t connecting when using the connection app.  It turns out, Pangea is actually connecting successfully, it is just […]