New User Starter Guide
Updated: August 25th, 2017
New to CSU? New to CNSIT South? Follow these steps to get started!
Establish Your CSU eID
The first step in establishing your digital identity on campus (not just for CNSIT South) is to create your CSU username which is called your eID or eName. When your human resources paperwork is processed through the University you will receive a 10 digit CSUID number. This CSUID number can then be used to create your CSU eID account at the following URL:
This eID registration process will also create your e-mail address and calendaring options. Your eID is required in order to use most other electronic services on campus.
Become Familiar with the CNSIT South Support Ticket System
The fastest way to contact CNSIT South for computer related assistance is to submit a ticket at the CNSIT South Help Desk website. This system uses your e-mail address as your unique identifier. You should also review this article on how to write and effective support request: http://wp.natsci.colostate.edu/cnsit/how-to-write-a-good-help-desk-request
Check it out, and take note of this URL:
You may also contact the CNSIT South Ticket System by e-mailing the following address: firstname.lastname@example.org
Set up your Personal Computer
1.) If you are bringing a personal computer onto a CNSIT South network there are a couple of things you will need to set up. If you have been assigned an office space where you will physically plug into the Internet via an Ethernet cable you may need to get in touch with CNSIT South to have your port activated. If you do not get an Internet connection when you plug in, you should contact CNSIT South with the 4-digit port number that corresponds to the port you are using.
2.) Install anti-virus onto your computer. Here are our current recommendations: http://wp.natsci.colostate.edu/cnsit/the-state-of-anti-virus-software-cnsit-south/
OneDrive for Business as Personal Data Cloud Storage
You will want to begin using some kind of safe location for storing important personal data and files. As part of MS Office 365, OneDrive for Business is available, and is the preferred storage for CNSIT South affiliates. You can find more information about OneDrive for Business from the following URL:
Set up your Pangea Account
Pangea is the CNSIT South file server. Check with your PI to determine how and if your group uses Pangea. If you will use Pangea, you must have the faculty member in charge of your affiliation (PI) request access for you to Pangea. More information about Pangea can be found at the following URL:
Confirm/Request Department Mailing List Membership
Each department that is supported by CNSIT South uses e-mail lists to communicate to its users. You can request and confirm your access to various lists by contacting the front office for your department.
Review the CNSIT South Computing Policies
There are a few written policies that all CNSIT South affiliates must adhere to. These are documented on the following page and may be updated often.