Misleading Mac Error: “Pangea is damaged and can’t be opened.”

Updated: November 3rd, 2016

Author: Ross Madden

Categories: Apple, Pangea

UPDATE for Max OS X 10.12 “Sierra”

Apple has removed the “Anywhere” option from the security options described below.  So, we need to open up the Terminal App (this is found in the Applications->Utilities folder) in order to re-enable this.  Once the Terminal App is opened, run the following command:  You will need to put in your account password to complete this command.

sudo spctl --master-disable

Since Yosemite, if you download our Pangea Connection app for the Mac, you may get the following error message when you try to launch it:

pangea_trash

This is a false description of the actual problem.  The real reason for this message is that the default security settings for running downloaded apps on Yosemite and newer (10.10+) need to be adjusted.  Basically, all you need to do is to open up the “Security & Privacy” settings in System Preferences.

Mac0-2
Once you are in there, you can make sure you are viewing the “General” tab and choose the “Anywhere” item in the list at the bottom as shown (You may need to unlock the settings by clicking on the golden lock icon, and authenticating as a local admin for the machine).

app_settings

Once you choose those settings, the Pangea app should work like a charm!