Category Archive: Maintenance & Alerts

Pangea Updates

Monday, September 18th, 2017, 3:28 pm MT - posted by Ross Madden

WHEN: Monday Evening, 6:30pm – 2017-10-2 WHAT: We will be applying OS patches to Pangea. IMPACT: The Pangea server will be unavailable during this time.  Refer to the following URL for services this will affect: http://wp.natsci.colostate.edu/cnsit/cnsit-services-relying-on STATUS: Completed as of 7:30pm

CNSIT Database Server Migration

Friday, November 18th, 2016, 2:42 pm MT - posted by Ross Madden

WHEN: 11/21/2016 at 6:00pm to ~7:00pm WHAT: We will be migrating the CNSIT Database server to a new host. IMPACT: The CNSIT Database Server, and all services relying on it, will be unavailable during this outage.  Refer to the following URL for services this will affect: http://wp.natsci.colostate.edu/cnsit/cnsit-services-relying-on STATUS: Completed.  Read-only outage lasted from 6:00pm – […]

Pangea Security Patches Applied

Monday, November 14th, 2016, 9:19 am MT - posted by Ross Madden

WHEN: 11/14/2016 at 6:00pm to ~7:00pm WHAT: We will applying a firmware update to the storage array as well as OS security patches to the VM. IMPACT: Pangea, and all services relying on it, will be unavailable during this outage.  Refer to the following URL for services this will affect: http://wp.natsci.colostate.edu/cnsit/cnsit-services-relying-on STATUS: Partially Complete – […]

Pangea Web Server Move

Thursday, March 24th, 2016, 2:24 pm MT - posted by Ross Madden

WHEN: 03/29/2016 at 9:00am to ~10:00am WHAT: We will be migrating the Pangea Web served content from one web server to another.  This is a simple DNS change, and should not affect uptime for any sites. IMPACT: Pangea web group sites will have a new export server.  For a short time, you may need to […]

CNSWP Web Server Move

Monday, March 7th, 2016, 11:25 am MT - posted by Ross Madden

WHEN: 03/10/2016 at 9:00am to ~10:00am WHAT: We will be migrating the CNSWP WordPress instance from one web server to another. IMPACT: CNSWP sites located at http://wp.natsci.colostate.edu will be offline during the move. STATUS: Completed – DNS may take a little bit of time to update, so keep refreshing if you get a 404 message […]

Ticket System Upgrades 2016

Monday, January 4th, 2016, 9:10 am MT - posted by Ross Madden

WHEN: 01/07/2016 at 10:00am to ~11:30am WHAT: We will be upgrading the OSTicket software to the latest stable release.  There are many new enhancements we would like to take advantage of.  For more information, check out the following: http://osticket.com/releases IMPACT: The CNSIT South IT ticket system located at http://cnsit.natsci.colostate.edu will be offline during the upgrades.  […]

Pangea Firmware Update

Monday, January 4th, 2016, 9:08 am MT - posted by Ross Madden

WHEN: 01/05/2016 at 6:00pm to ~7:00pm WHAT: We will applying a firmware update to the storage array. IMPACT: Pangea, and all services relying on it, will be unavailable during this outage.  Refer to the following URL for services this will affect: http://wp.natsci.colostate.edu/cnsit/cnsit-services-relying-on STATUS: Completed.  Actual downtime was 6:00pm to 6:10pm.

Pangea Network Outage

Monday, April 6th, 2015, 4:12 pm MT - posted by Ross Madden

WHEN: 04/07/2015 at 6:00am to ~6:30am WHAT: ACNS will be applying a firmware patch to the network switch that Pangea lives on IMPACT: Hopefully none outside of the outage time STATUS: Completed – no complications recorded

Ticket System Upgrades 2015

Monday, February 2nd, 2015, 9:59 am MT - posted by Ross Madden

WHEN: 02/12/2015 at 10:00am to ~11:30am WHAT: We will be upgrading the OSTicket software to the latest stable release.  There are many new enhancements we would like to take advantage of.  For more information, check out the following: http://osticket.com/releases IMPACT: The CNSIT South IT ticket system located at http://cnsit.natsci.colostate.edu will be offline during the upgrades.  […]

Ticket System Upgrades

Wednesday, January 22nd, 2014, 2:56 pm MT - posted by Ross Madden

WHEN: 01/30/2014 at 10:00am to ~11:30am WHAT: We will be upgrading the OSTicket software to the latest stable release.  There are many new enhancements we would like to take advantage of.  For more information, check out the following: http://osticket.com/releases IMPACT: The CNSIT South IT ticket system located at http://cnsit.natsci.colostate.edu will be offline during the upgrades.  […]