Category Archive: General CNSIT

Junk and Quarantine E-mail

Wednesday, November 1st, 2017, 11:53 am MT - posted by Ross Madden

On occasion, CNSIT receives questions regarding the possibility of a message being caught by an incoming e-mail filter.  The symptom for the end user is usually that a message they have expected hasn’t been delivered.  Typically, there are 3 options for the message’s absence. Junk Folder on the Client The first place to check is […]

Using Windows Snipping Tool to capture all or part of your screen

Wednesday, October 11th, 2017, 10:33 am MT - posted by Aaron Vanasse

Most of us have had to capture our PC screens at some point for work, school or both.  It can be a simple or incredibly frustrating experience. With the advent of Snipping Tool, this process has become much simpler and certainly more user friendly, as you’ll see in this walk-through tutorial. One of the great features […]

How to Make a Full Backup of your Mac OS Computer

Saturday, September 9th, 2017, 12:03 pm MT - posted by Ross Madden

Backing up your Macintosh computer through Time Machine is super simple.  Apple has a great write-up on the topic which only requires an inexpensive external hard drive which can be purchased from any local or online computer hardware retailer.  Enjoy! https://support.apple.com/en-us/ht201250

How to Make a Full Backup of your Windows 10 Computer

Saturday, September 9th, 2017, 11:54 am MT - posted by Ross Madden

I came across this very nice article about backup up a Windows 10 machine.  This can be accomplished with an inexpensive external hard drive from any local or online computer hardware retailer.  Enjoy! https://www.windowscentral.com/how-make-full-backup-windows-10

Chemistry Research Building: IT Information for the move!

Tuesday, August 8th, 2017, 3:18 pm MT - posted by Ross Madden

I would like to use this post to maintain some important information regarding IT and the impending move to the new Building! Card Readers Card readers are currently being worked on by facilities.  Some work, some do not.  We will keep the department updated, and alert everyone via the departmental e-mail list once these are […]

Biology Building: IT Information for the move!

Tuesday, July 11th, 2017, 3:12 pm MT - posted by Ross Madden

I would like to use this post to maintain some important information regarding IT and the impending move to the new Building! Card Readers Card readers are currently being worked on by facilities.  Some work, some do not.  We will keep the department updated, and alert everyone via the departmental e-mail list once these are […]

CNSIT Spring 2017 Survey Results

Monday, April 17th, 2017, 10:47 am MT - posted by Ross Madden

First off, a sincere thank you to everyone that completed the CNSIT Spring 2017 survey!  We received a total of 100 responses.  One of the main purposes of a survey like this is to make sure we are still in line with the needs of our customers.  IT often operates on a notion of “No […]

CNSIT Spring 2017 Survey – Closed

Tuesday, March 28th, 2017, 3:56 pm MT - posted by Ross Madden

CNSIT would like to solicit feedback on how things are going in terms of IT.  The Department of Psychology gracious enough to allow us to use their Qualitrics server for this purpose. The CNSIT Spring 2017 survey is now closed.  Thank you very much to all who participated! Click here to view the results!  

Hard drive full? This may help!

Tuesday, January 24th, 2017, 2:30 pm MT - posted by Ross Madden

Is your hard drive in the red and you have no idea where all that space is being consumed?  We often use the following free programs to interpret this mysterious phenomenon.  These utilize a type of graph called a Treemap, which attempts to visualize the files in blocks.  The larger the block, the more space […]

Reasons why CNSIT Tickets are better than E-mail

Wednesday, September 14th, 2016, 10:54 am MT - posted by Ross Madden

In an effort to improve the CNSIT support experience, I have put together the following reasons for using our CNSIT ticket system instead of a direct email.  So, read through this article, and be sure to submit a CNSIT ticket when you next need support!  It is way faster, and more convenient for both CNSIT […]