Category Archive: Apple

Hard drive full? This may help!

Tuesday, January 24th, 2017, 2:30 pm MT - posted by Ross Madden

Is your hard drive in the red and you have no idea where all that space is being consumed?  We often use the following free programs to interpret this mysterious phenomenon.  These utilize a type of graph called a Treemap, which attempts to visualize the files in blocks.  The larger the block, the more space […]

Misleading Mac Error: “Pangea is damaged and can’t be opened.”

Wednesday, May 18th, 2016, 3:51 pm MT - posted by Ross Madden

UPDATE for Max OS X 10.12 “Sierra” Apple has removed the “Anywhere” option from the security options described below.  So, we need to open up the Terminal App (this is found in the Applications->Utilities folder) in order to re-enable this.  Once the Terminal App is opened, run the following command:  You will need to put […]

Mac: How to get Pangea to show up on my desktop

Thursday, March 31st, 2016, 9:26 am MT - posted by Ross Madden

There is a default Finder setting on all new Macintosh computers, that prevent networked servers from showing up as icons on the desktop.  Since Pangea is a networked server, we often receive help requests asking why Pangea isn’t connecting when using the connection app.  It turns out, Pangea is actually connecting successfully, it is just […]

Junos Pulse is now Pulse Secure

Tuesday, December 1st, 2015, 4:08 pm MT - posted by Ross Madden

As if it couldn’t get more confusing, Junos Pulse is now called Pulse Secure.  This upgrade should be applied automatically for existing Junos Pulse users.  However, here are the manual installation directions for those that need it! You can download the new Pulse Secure application from ACNS at the link below.  You will find download […]

Troubleshooting PDF Printing Problems

Wednesday, October 28th, 2015, 3:29 pm MT - posted by Ross Madden

PDF files sometimes give us a lot of trouble when we try to print them. The causes are usually unknown, but may stem from inefficient PDF creation on the publisher side (not everyone uses Adobe Acrobat Pro to create their PDFs, unfortunately). Here are some tips to help you get that pesky PDF to print […]

Microsoft Office 2016 Now Available

Thursday, October 22nd, 2015, 10:37 am MT - posted by Ross Madden

Microsoft Office 2016 Professional Plus is now available for CNSIT South departmental computers.  This version is available for both Windows (32 bit and 64 bit) and Mac OS X operating systems. Here is a good collection from Microsoft about what is new with Office 2016: https://support.office.com/en-us/article/What-s-New-and-Improved-in-Office-2016-95c8d81d-08ba-42c1-914f-bca4603e1426 CNSIT South will be using this version as the […]

The Apple Adapter Conundrum

Thursday, August 28th, 2014, 9:01 am MT - posted by Ross Madden

We are often asked about whether we have an “adapter for my Mac laptop”.  It may seem like a simple question, but is far more complicated in the end.  You see, Apple has managed to change the port that adapters use 4 or 5 times in the past 7 years.  The adapter needed will depend […]

Pangea App on Mac OS X Mavericks (10.9)

Wednesday, October 23rd, 2013, 10:04 am MT - posted by Ross Madden

With yesterday’s announcement and release of the newest Mac OS X, 10.9 aka Mavericks – I discovered that the existing Pangea connection App did not function properly.  I have fixed and posted the updated App bundle, which is linked to below.  This new version is backwards compatible as far as I have tested, so if […]

Unidentified Developer Warning Mac OS X – Pangea

Monday, October 14th, 2013, 1:27 pm MT - posted by Ross Madden

For users of newer Macintosh computers running Mac OS X 10.8 and newer (Mountain Lion and Mavericks at the time of posting) you may need to address the following error when attempting to run the Pangea connection App. Basically, you should know that the Pangea App is safe, and you can use it – but […]

Easily show the user Library folder in Lion

Tuesday, November 27th, 2012, 9:43 am MT - posted by Ross Madden

With the release of Mac OS X Lion, Apple made the decision to hide the user Library folder.  This decision was based on their need to protect the user from accidentally deleting important files needed by various programs as well as the operating system itself.  It became even more necessary for most users with the […]