By Ross Madden
May 14, 2018 10:49 am MT
Posted in General CNSIT, Internet & Networking, Knowledge Base, The Cloud, Tips and Tricks, Windows

In days past, one of the major drawbacks to using the OneDrive sync client on your local computer, was that your local storage was often far less than your OneDrive quota of 5TB.  The sync client required that you download any files to your local computer in order to even see them!  Of course, this […]

By Aaron Vanasse
May 9, 2018 3:48 pm MT
Posted in General CNSIT, Knowledge Base

Everyone knows the first thing a computer technician will ask you, when you approach them with an issue is, “Did you turn it off and on again?” As annoying as it maybe, there are several reasons why they are asking. #1 This flushes the computer’s random access memory, or RAM for short. RAM does a […]

By Ross Madden
May 4, 2018 1:16 pm MT
Posted in General CNSIT

In an effort to gather more real-time data about our performance we have implemented a survey that will be sent to ticket owners when a ticket is closed.  The survey is very short, only 2 – 3 questions, and should take less than one minute to complete.  It is our hope that we will get […]

By Ross Madden
April 10, 2018 11:25 am MT
Posted in General CNSIT, Internet & Networking, Knowledge Base

As you all have noticed, new themes are being applied to the CNS College and Departments! For example, http://www.chem.colostate.edu As you navigate through the website, there are a few areas that we wanted to make you aware of. The Directory login can now be found at the bottom footer of the new website. Here you […]

By Ross Madden
April 9, 2018 9:43 am MT
Posted in Apple, General CNSIT, Knowledge Base, Security News, Tips and Tricks, Windows

Beginning April 25th, 2018 the Pulse Secure VPN client we know and love will start utilizing DUO two factor authentication.  This applies you to if you use the Pulse Secure desktop or mobile app to access on campus resources while you are at home or traveling (in short, if you are off campus).  While this […]

By Aaron Vanasse
March 29, 2018 3:10 pm MT
Posted in General CNSIT

The hidden files and folders setting is both a blessing and a curse. Microsoft has attempted to keep us from making some rather consequential mistakes. The majority of hidden files and folders on your PC are windows systems files and application files that need 99.9999% zero human intervention. In other words, if it most likely […]

By Ross Madden
February 8, 2018 10:47 am MT
Posted in Apple, General CNSIT, Internet & Networking, Knowledge Base, Tips and Tricks, Windows

As of February 2018, the Department of Chemistry has funded a CSU site license for several MestreNova plugins.  The following functionality is covered by this site license: NMR qNMR IUPAC Name Reaction Monitoring Installing MestreNova To install MestreNova, simply download and install from this URL: http://mestrelab.com/download/mnova Installing License Files Once you have installed the current […]

By Aaron Vanasse
January 29, 2018 5:15 pm MT
Posted in General CNSIT

Occasionally when working with in Windows, you may experience a situation where a program or application prompts to make a change or allow a change to “hidden files and/or folders”. The reason we have hidden files and folders is to prevent accidental corruption or deletion of critical files. Most of these files will never have […]

By Ross Madden
January 12, 2018 9:49 am MT
Posted in General CNSIT, Knowledge Base, Windows

With most fresh user profiles created on a Windows 10 machine, Microsoft Edge (the new Windows 10 web browser) appears to want to take over as your default PDF viewer.  While this may be fine in some environments, CNS affiliates working on CSU/Departmentally owned computers have the advantage of an Adobe Acrobat Pro site license, […]

By Aaron Vanasse
November 28, 2017 4:30 pm MT
Posted in General CNSIT

In this article we’ll cover what Teams is and why it’s replacing Skype for Business. Later on, we’ll discuss how Teams integrates with other Office apps and even 3rd party apps. Historically, Microsoft created Lync and then years later bought Skype and built Skype for Business from these platforms. Microsoft has been listening to feedback […]

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